Frequently Asked Questions
General inquiries regarding orders, customization, and diamonds.
Are all Aura Luxe diamonds conflict-free?
Yes. Aura Luxe is dedicated to ethical sourcing and strict adherence to the Kimberley Process. All diamonds above 0.5ct are sourced from reputable mined deposits and arrive accompanied by GIA grading reports.
Can I customize an existing piece or commission a bespoke design?
Absolutely. Our master artisans specialize in bespoke creations. You can initiate a consultation via our Atelier Inquiry Page to design custom engagement bands, custom diamond settings, or remodel heirloom jewelry.
How can I find my ring size?
We recommend visiting our Place Vendôme, London, or Fifth Avenue flagships for precise measurements. Alternatively, you may contact our concierge team to receive a physical, complimentary ring sizer kit at your residence.
Do you offer jewelry financing options?
Yes, we provide flexible financing options through our banking partners for verified buyers. Please contact a client specialist during checkout or schedule a consultation for detailed plans.